Dear Salon Professionals: If you're attending Professional Beauty London, come and say "Hello!" At 11am on the 25th February I'll...

How to encourage staff to cross-sell and push re-bookings Q: When I’m not at the salon, staff don’t cross-sell or...

How to Retain Your Top Therapists Stefania Rossi, PB London speaker and winner of our Employer of the Year 2016...

How to Empower and Reward Staff Stefania Rossi (pictured centre with her team) is the director of Utopia Beauty &...

What Makes a Good Beauty Employer? Since winning Professional Beauty Employer of the Year 2016, I have often been asked...

  How Can I Encourage My Staff to Contribute to the Success of the Business? “My therapists generally perform treatments...